Confluence upgrade error

[Anni R]

Hi!

Our company use Confluence vers. 3.4.6, but we want to upgrade above than 3.4.9. If to run the program the error message appears:

2011-09-02 14:27:39,603 ERROR [main] [atlassian.confluence.upgrade.UpgradeLauncherServletContextListener] contextInitialized Upgrade failed, application will not start: Upgrade task failed: class $Proxy33
com.atlassian.confluence.upgrade.UpgradeException: Upgrade task failed: class $Proxy33
at com.atlassian.confluence.upgrade.AbstractUpgradeManager.validate(AbstractUpgradeManager.java:150)
at com.atlassian.confluence.upgrade.AbstractUpgradeManager.upgrade(AbstractUpgradeManager.java:68)
at com.atlassian.confluence.upgrade.impl.DefaultUpgradeManager.upgrade(DefaultUpgradeManager.java:139)
at com.atlassian.confluence.upgrade.UpgradeLauncherServletContextListener.contextInitialized(UpgradeLauncherServletContextListener.java:28)
at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4205)
at org.apache.catalina.core.StandardContext.start(StandardContext.java:4704)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1053)
at org.apache.catalina.core.StandardHost.start(StandardHost.java:840)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1053)
at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:463)
at org.apache.catalina.core.StandardService.start(StandardService.java:525)
at org.apache.catalina.core.StandardServer.start(StandardServer.java:754)
at org.apache.catalina.startup.Catalina.start(Catalina.java:595)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:289)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:414)
2011-09-02 14:27:39,617 ERROR [main] [atlassian.confluence.upgrade.UpgradeLauncherServletContextListener] contextInitialized 2 errors were encountered during upgrade:
2011-09-02 14:27:39,618 ERROR [main] [atlassian.confluence.upgrade.UpgradeLauncherServletContextListener] contextInitialized 1: Property securityPrincipal is not a valid distinguished name
2011-09-02 14:27:39,619 ERROR [main] [atlassian.confluence.upgrade.UpgradeLauncherServletContextListener] contextInitialized 2: Property securityPrincipal is not a valid distinguished name

Should we change something in atlassian-user.xml? Or something is changed LDAP authentication? Any ideas why error message appears?

Thanks in advance!

[Matt · Accepted solution]

Please create a support request so we can identify the cause of your issue:

http://support.atlassian.com