Confluence - initial setup failed - HTTP500 - Error creating bean with name 'tenantedTransactionManager'

[Deleted user]

Hi all,

I just installed Confluence on one of our cloud-based (OpenStack) instance. With only 1vCPU and 2GB Ram.

Ubuntu 16 LTS. 4.4.0-21-generic

After applying the trial license and hit next, I got an Http 500 page with lots of JAVA exception code.

Following are some of the error code:

_{HTTP Status 500 - Error creating bean with name 'tenantedTransactionManager' defined in class path resource [databaseSubsystemContext.xml]: Invocation of init method failed; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'tenantedLocalSessionFactoryBean' defined in class path resource [productionDatabaseContext.xml]: Invocation of init method failed; nested exception is java.lang.RuntimeException: org.h2.jdbc.JdbcSQLException: IO Exception: "java.net.UnknownHostException: confluence: confluence: unknown error" [90028-176]}

^{free -m}

                    ^{total        used        free      shared  buff/cache   availabl}

^{Mem:           2000        1208          52           3         739         75}

^{Swap:          2047          21        2026}

^{ps -ef | grep java
conflue+  1811     1  0 May24 ?        00:01:21 /opt/atlassian/confluence/jre//bin/java -Djava.util.logging.config.file=/opt/atlassian/confluence/conf/logging.properties -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Xms1024m -Xmx1024m -XX:+UseG1GC -Datlassian.plugins.enable.wait=300 -Djava.awt.headless=true -Xloggc:/opt/atlassian/confluence/logs/gc-2016-05-24_23-28-44.log -XX:+UseGCLogFileRotation -XX:NumberOfGCLogFiles=5 -XX:GCLogFileSize=2M -XX:-PrintGCDetails -XX:+PrintGCTimeStamps -XX:-PrintTenuringDistribution -Djava.endorsed.dirs=/opt/atlassian/confluence/endorsed -classpath /opt/atlassian/confluence/bin/bootstrap.jar:/opt/atlassian/confluence/bin/tomcat-juli.jar -Dcatalina.base=/opt/atlassian/confluence -Dcatalina.home=/opt/atlassian/confluence -Djava.io.tmpdir=/opt/atlassian/confluence/temp org.apache.catalina.startup.Bootstrap start
root      6944  6925  0 01:53 pts/1    00:00:00 grep --color=auto java}

Could any one please advise what had I done wrong?

It looks like a database issue to me. I didn't have Database install on this host. And no TCP/UDP port for database been opened. Could it be the reason why?

Please advise if any additional information required

Many thanks in advance.

Cheers,

Vincent

[Steve Gerstner [bridgingIT]]

Hi Vincent,

take a look on:

IO Exception: "java.net.UnknownHostException: confluence: confluence: unknown error" [90028-176]

The installer tries to call a host called confluence.

I would suggest to not hit the trial installation, you can choose the hsql-db in the "Production installation" too. Just a few more options to select from, but I would give it a try... And you can control all your host names in the "Production installation", it just gives you more control. The trial installation is just a preset for all the dialogs you are facing in the "Production installation".

Regards

Steve

[Deleted user]

Hi Steve,

Thank you very much for your reply. Much appreciated that.

If I choose hsql-db, does that mean I have to install the hsql-db on my host first. Currently my host is a blank Ubutun instance in the cloud with nothing installed.

Please advise.

Thanks again.

Cheers,

Vincent