Confluence Whiteboards NoSuchBucket issue

[Antti Mäki]

All other Confluence pages are working, but when I try to open up a whiteboard I get an error message:

• Code: NoSuchBucket
• Message: The specified bucket does not exist
• BucketName: b9726ab55979de40367a2{...}
• RequestId: GQTPXQ{...}
• HostId: a/LQ5kplDTPHZAdHA13P+xnF79z86B66IfdxkRIjS3+IZeJs5EjhwXA{...}

The whiteboards did work for me yesterday, and all others in our team are able to access the whiteboards at the moment. This same error comes when I try to open any of the whiteboards we have. Restarting Mac didn't help. Restarting browser didn't help. Changing to different browser didn't help.

Are others experiencing this kind of issues with Confluence? Have some of you found out how to fix this?

This makes my work quite hard since I am not able to access the plans we have there. Thankfully others are still able to access at least for now...

[Shannon S · Accepted solution]

Hi Antti,

Welcome to Atlassian Community, and thank you for raising this issue. As Peter said, this was due to an issue on the Atlassian side, but it should now be resolved.

Can you confirm that you are no longer experiencing the error?

Thank you,

Shannon S | Atlassian Cloud Support

[Antti Mäki]

Yes, the whiteboards are accessible again. Thank you for solving this.

[Peter Van de Voorde]

This looks like an issue on Atlassian's side. 
I've asked their team for assistance, hopefully they'll be able to solve this for you.

[Antti Mäki]

Thanks @Peter Van de Voorde !

[Ben Ikin]

Also occurs when attempting to report a problem via the Support portal: https://support.atlassian.com/confluence-cloud/

Suggests a wider issue with Atlassian.