Confluence 6.2 Unable to import data from confluence server 6.2 to cloud

Saad Zahid October 18, 2024

I have export my data from confluence 5.7.4 to confluence 6.2.3 server and i also confirm through its exportDescriptor file the version in it also is 6.2.3  but when i try to import that spaces data in confluence cloud i am getting below attached error. I am also attaching the version of my xml space zip file data.

confluence error.png

 

space-detail.png

 

2 answers

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Saad Zahid October 21, 2024

So i have resolved the issue i just simple export the data and then after extracting the zip file i change the version from 6.2.3 to 6.14

createdByVersionNumber=6.14
And then i again compress the file in zip format with the name like test.xml
Make sure the file name after compressing should end with .xml And then i again import it and this time it successfully imported. After importing i face issue that i was not able to see my spaces so i just go to administrator section and then in security tab go to space permissions and here i saw my space so i recorver the permissions of it and then assign my user full permissions for this space. Thanks for your help @Trudy Claspill 
0 votes
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 18, 2024

Hello @Saad Zahid 

Welcome to the Atlassian community.

The error message says:

Screenshot 2024-10-18 at 12.17.02 PM.png

Version 6.2.x is an older version than 6.14. You'll need to upgrade your Confluence Server instance to 6.14 at least to use the Space Import option. Or upgrade to 6.15.1 and then you can use Confluence Cloud Migration Assistant to migrate the Space.

Saad Zahid October 21, 2024

@Trudy Claspill 
My confluence server license is expired since 2019 so when i try to upgrade it to 6.14 or latest version i am not able to login as they ask me to provide license key and when i provide it says it is expired so when i try to renew the key then i got that atlassian no more support for the confluence server license keys it only support for data center and cloud so that's the reason where i am stuck. Is there any other way using which i can import my data to cloud?

Aaron Pavez _ServiceRocket_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 21, 2024

Hi @Saad Zahid 

When this happens, you can install the latest DC or the one you need to move to cloud, get a free 30-day DC license then move your Spaces there and then move to Cloud.

Regards

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