Confi forms how to assign it in jira through forms?

Reddy May 15, 2024
  • When the assignee is updated in the confluence form for a jira issue.. the assignee is getting a email saying the request is assigned but in jira I’m not getting updated in the assignee field what to do here ?

2 answers

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Alex Medved _ConfiForms_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 29, 2024

Hi @Reddy 

Do you have a rule that updates assignee field in Jira issue when you do the same in the ConfiForms form itself?

 

Reddy May 30, 2024

hi Alex, yes I do 

Alex Medved _ConfiForms_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 30, 2024

How is it configured?

0 votes
Olha Yevdokymova_SaaSJet
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
May 29, 2024

Hello @Reddy !
If I correctly understand your need you need to set assignee via Form in Confluence. Have you considered trying Smart Jira Forms add-on for this ? This add-on is developed by my team and may be helpful for you. 

Key Features

  • Embedded Forms: Embed Smart Jira Forms directly into Confluence pages, allowing users to submit data without leaving the page.
  • Jira Issue Creation: Automatically create Jira issues based on form submissions, pre-populated with relevant information.
  • Accurate Assignee Mapping: The assignee selected in the form is automatically assigned to the corresponding Jira issue, ensuring everyone is on the same page.
  • Field Mapping: Map form fields to specific Jira issue fields, ensuring accurate data transfer.
  • Customization: Customize form appearance and behavior to align with your branding and workflows.

Let me know if you have further questions! 

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