Centralized Admin - Blindsided!

Julia B -Doc Queen April 10, 2024

Apparently over the weekend, Atlassian switched us over to Centralized Administration.  I logged in on Monday and the separate user lists where gone and we now have one master list. This happened without warning or communication of any kind.  I did not see it on the weekly emails of changes, and we were not given a choice about it. 

The process for adding users and guests have changed, as well as a few other details.  But in combining the lists, they apparently deleted a number of users! They are just gone. The fallout has been a nightmare. 

These accounts don't even appear in the "Deactivated" list; they just disappeared. 

Has anyone else experienced this?

 

 

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Brant Schroeder
Community Leader
Community Leader
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August 2, 2024

@Julia B -Doc Queen did you reach out to Atlassian support about your issue so they could look into the missing accounts?

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