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Cannot upload or modify images anymore


Since yesterday I'm having trouble uploading/modifying/removing images on Confluence.  When I'm modifying a Confluence page, my images don't show (as is shown on image below).ConfluenceProblem.PNG

I can't remove the image and I can't upload a new one. When I try to import an image (/ + Image), just nothing happens.

Does anyone have any idea of what the problem could be?

1 answer

1 vote
Shannon Atlassian Team Dec 06, 2021

Hello Meret,

Good afternoon, and welcome to Atlassian Community! I'm sorry to hear you have been having trouble with your attachments lately. Can you tell me if you're still experiencing this issue today? Also, have any of your other colleagues noticed the same problem?

There might be an issue with the attachment service. If so, we need to look at your Cloud site to understand the problem. I recommend reporting this issue to your Site Admin so they can raise a ticket with Atlassian Support

Please let me know if they have any trouble raising a support ticket!

Take care,

Shannon | Atlassian Cloud Support

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