Cannot see all the options

I already bought the license for the plugin, yet in manage plug in I don't see the option to put the license , that's why  I think  we cant see all the options

3 answers

0 vote

I assume this is a follow-on to We bought the format macro, yet I can't see the option for tabs ?

The answer depends a bit on what version you're on.

If your Content formatting macro is on 4.01 or above, then you should see the licencing box when you expand the line showing the addon in the list of addons in "manage addons"

If it's on a lower version, then it uses Adaptavists PLM thing, and you'll need to work within that.

Could you confirm the version of the addon you have?

its Confluence 5.9.0-OD-57-010

 

Im attaching a picture of what I see in manage addons

 

image2015-7-1 11:37:19.png

 

0 vote

Oh, hang on, there's something odd here.

You're on 2.0.7 of the addon, but that really shouldn't be installed in Confluence 5.9.  Also, you shouldn't be on Confluence 5.9 unless you're on Cloud...

Could you confirm if you are on Cloud (hosted by Atlassian) or Server (hosted by you, or a 3rd party for you)

Ok. You should be able to upgrade the plugin to version 4.2.9 However 1. I'm not sure what version 2.0.7 is - as far as I can tell from our docs, it never went to marketplace 2. It shouldn't even work in Confluence 5 3. Version 4.2.9 is NOT supported on Confluence 5.9. I'd sort of expect it to be ok, but it's only just been released for 5.8.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Confluence

Three common content challenges + how to manage them

An efficient enterprise content management system, or ECM, is a must-have for companies that create work online (cough   cough, all companies). If content calendars, marketing plans, and bu...

111 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you