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Cannot publish new pages on confluence cloud.

I get the following error when trying to publish new pages.

Unable to communicate with server. Saving is not possible at the moment.

I have read that this is a problem with collaborative editing. But under my admininistration -> general configuration (or anywhere else under admin), I don't see anywhere to turn this off.

I have also tried the suggestion to disable it using curl, but I get the following error.

242Basic auth with password is not allowed on this instance

This is the cloud version of Confluence, so shouldn't this all just work?

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
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