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Cannot activate Analytics in a space

Zoraida Pérez Morales
Zoraida Pérez Morales
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February 4, 2025

Hello, 

I am using the Premium plan of Confluence, I have an admin role, but I cannot activate Analytics in the spaces I have created.

I have already made sure that I have global permissions to see the option, I activate it directly on the space settings, everything seems to work (the activation button goes green) but the option is disabled every time I refresh the page. 

Has this happened to you before? Am I missing something? 

Thank you in advance for your help,

Zoraida

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Benjamin
Benjamin
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February 4, 2025

HI @Zoraida Pérez Morales 

 

You may want to look into your analytic permission to make you are able to view.

 

https://support.atlassian.com/confluence-cloud/docs/set-viewing-permissions-for-analytics/

https://confluence.atlassian.com/cloudkb/unable-to-view-analytics-in-confluence-cloud-1116283387.html

 

Hope this helps.

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