Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Cannot activate Analytics in a space

Zoraida Pérez Morales
Zoraida Pérez Morales
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
February 4, 2025

Hello, 

I am using the Premium plan of Confluence, I have an admin role, but I cannot activate Analytics in the spaces I have created.

I have already made sure that I have global permissions to see the option, I activate it directly on the space settings, everything seems to work (the activation button goes green) but the option is disabled every time I refresh the page. 

Has this happened to you before? Am I missing something? 

Thank you in advance for your help,

Zoraida

Answer
Watch
Like Be the first to like this
58 views

1 answer

0 votes
Benjamin
Benjamin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
February 4, 2025

HI @Zoraida Pérez Morales 

 

You may want to look into your analytic permission to make you are able to view.

 

https://support.atlassian.com/confluence-cloud/docs/set-viewing-permissions-for-analytics/

https://confluence.atlassian.com/cloudkb/unable-to-view-analytics-in-confluence-cloud-1116283387.html

 

Hope this helps.

Reply

Suggest an answer

Log in or Sign up to answer
Confluence
Confluence
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events