Originally posted here.. http://confluence.atlassian.com/display/UPM/Problems+Connecting+to+the+Atlassian+Plugin+Exchange
Try first remove this plugin from database as we can see here:
https://confluence.atlassian.com/display/CONF35/Removing+Malfunctioning+Plugins
After that, try again install it.
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I think Bernardo is suggesting that you remove the Universal Plugin Manager and try this operation again.
An important piece of Information to know here would be the version of the Universal Plugin Manager you are using. We can then run a test locally to see if we can reproduce this issue.
An further benefit of upgrading to a more modern version of the UPM is that communication with the marketplace is rolled into the UPM settings.
Please let us know how you would like to proceed and we will be happy to help from there.
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This is not working at all for me. I'm running version 3.5.13 standalone on windows server 2003.
I have verified that that the configuration is set appropriately. First, I added the value to HKEY_LOCAL_MACHINE\SOFTWARE\Apache Software Foundation\Procrun 2.0\Confluence\Parameters\Java\Options..
Additionally I have verified that it is set by running.. (you can see my JDK version here)