Can't uncheck "Subscribe to all blog posts"

Matthew Schwarz June 6, 2018

My tech support can't figure this out. Anything I might be able to suggest to them?

For some reason, in my profile I cannot uncheck "Subscribe to all blog posts." When I go to edit my settings, I uncheck, but as soon as I hit save it automatically checks itself. I've tried in multiple browsers, cleared cookies, etc...but same behavior.

Tech support confirmed that in other profiles this same behavior does NOT happen.

Any thoughts?

2 answers

0 votes
Matthew Schwarz June 18, 2018

Hi. Thank you for the response.

1. Yes, different machines with same roaming profile. Still happens.

2. There is corporate av.

3. No access to incognito. It is disabled by group policy.

0 votes
Suren Raj
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 18, 2018

Hi, Matthew.


We would like to inquire a couple of information from you.

  1. Does this issue happen if you log in from another machine?
  2. Does your machine have anti-virus installed?
  3. Does the issue happen in incognito/private browser?

 

Looking forward to hearing from you.


Cheers
Suren Raj

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