Can't link Confluence to JIRA using Applicationlink

[Joshua Vannoster]

I can't add the application link to JIRA in confluence.
I always get the message, that the application doesn't answer, but JIRA was able to find Confluence.

Both environments are on one server and none use SSL.

I can't think of a logical answer

[Mallmann]

Hello Joshua,

Can you confirm if there's any error on your logs? In case you have not imported the certificate in each application (JIRA's into Confluence's cacerts and vice-versa) you might find a PKIX error in the application logs.

Other than that, can you confirm if the SSL was configured through a Proxy? If so, you'll also need to make sure to add proxyName and proxyPort on both applications' server.xml files, located under the <app-install>/conf/ directory:

<Connector port="8090" maxHttpHeaderSize="8192"
maxThreads="150" minSpareThreads="25" maxSpareThreads="75"
enableLookups="false" redirectPort="8443" acceptCount="100"
connectionTimeout="20000" disableUploadTimeout="true"
proxyName="www.example.com" proxyPort="80" />

See this: https://confluence.atlassian.com/doc/using-apache-with-mod_proxy-173669.html

I hope it helps,

Eduardo

[Adrien Ragot 2]

Hints:

• They must use different hostnames. If not, cookies will de-authenticate when navigating from one app to another. A different port isn't enough.
• Do you include /confluence and /jira in the URL?
• Do you write the Base URL as specificed in the configuration of JIRA and Confluence? Check both Base URLs in both products.
• From the machine where Confluence is installed, with the user that runs them, can you "telnet" to the other one? (syntax: telnet host port)

[Joshua Vannoster]

Sorry for the late answer, and thanks for your fast one! Couldn't post, since I've just registered and can only post once in 24 hours. So, they don't have different hostnames, since we can only have them on one machine atm. I don't include /jira or /confluence, I didn't have to in JIRA. Could you tell me why i should? I don't know, what the base URL is, but i cant telnet both applications.

[Joshua Vannoster]

I meant I can telnet both, sorry