Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Calling GMail from Confluence, possible?

Our Incident Management Process is documented on a Confluence page. When an incident kicks off, several stakeholders need to be notified with different information.

The process currently, is create a email in GMail, copy and paste the various components from the Confluence page guide.

Ideally, I want to click and create a template from Confluence like mailto (which doesn't work with cloud based mail services). Any ideas?

The likes of Pager Duty (all the big names in fact) do not have the muliple templates for different stakeholders capabilities on different conditions.

Thanks for any pointers, it's currently a real pain and prone to error, cut and pasting, in the heat of a major issue.

1 answer

0 votes
LarryBrock Community Leader Sep 01, 2020

Hi @gavin.langford !

I'm not as well versed on cloud as I am on server/DC so please bear with me.  A quick hit might be to use the Multi-Excerpt add-on to create a series of base pages containing many parts from which situation-specific pages can be populated through combining different sets of excerpts to address different situations.  Those situation-specific pages could then be sent to the appropriate recipient using the "share" function when that type of incident occurs.

Hope this at least gives you some ideas,


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence

Announcing Team Calendars in Confluence Data Center

Hi Community! We're thrilled to share that Team Calendars for Confluence is now a built-in feature for Confluence Data Center releases 7.11 and beyond.  A long time favorite,  Team Cale...

82 views 0 3
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you