We have a reproduceable problem
We are using a cloud accounting app, that generates deep links with long parameter lists wich aren't properly saved. There is a work-around but it is error-prone. I added the Example, which is long too the end of this post (but you cannot access it, due to login restrictions). This link it uses the square bracket special chars [ ] in its params
1) Edit a confluence page
2) mark a text
3) insert link
4) paste the long link
5) look at the link: it seems to be ok
6) save the page
7) BUG: on save the link got replaced by # (an empty anchor link)
Workaround
instead of 2-4:
2) paste the link and press ENTER
3) Link got turned into a clickable link, hover and choose edit
4) click on the text/description which is currently the same as the url and manually write the text you want to have shown
-> continue as above
This is not proper behaviour. I don't know why it doesn't work in the link edit popup to save such a link, but it works when your system turns it into a link on enter?
Regards
Leo
Non-working (login/auth will be missing) Example:
Hello Leo,
Thank you for raising this question with the Atlassian Community! There's a known bug that causes square brackets to convert to the hash aka pound symbol:
The current workaround is to update the URL to use raw ASCII for the square brackets. You can use the below ASCII.
[ = %5b ] = %5d
Essentially, you would replace the [] characters with the ASCII above. Please give that a try and let us know if it helps.
Take care,
Shannon | Atlassian Community Support
Thanks @Shannon S
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I'm having the same issue with round brackets.
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Hi @Leo Tulipan
Hmm, Strange!!
Maybe while saving there is a limit to the number of characters for the link to store it.
I would check with Atlassian on this and get back to you
Thanks
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