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Automate the creation of KBA from JSD to Confluence

anthony_butler October 18, 2019

Hi, 

 

I'm looking to see if it is possible to automatically create a knowledge base article upon transition in JSD. As it stands at the moment, it is very manual and I'd like to automate it, obviously just pulling specific information into the article rather than everything. 

 

Can anyone help out?

1 answer

0 votes
Thorsten Letschert _Decadis AG_
Atlassian Partner
October 18, 2019

Hi @anthony_butler ,

while I'm not aware of an out-of-the box solution, I'd like to hint you towards two 3rd party apps available on the Atlassian Marketplace:

Cheers
Thorsten

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