Heads up! On March 5, starting at 4:30 PM Central Time, our community will be undergoing scheduled maintenance for a few hours. During this time, you will find the site temporarily inaccessible. Thanks for your patience. Read more.

×
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Atlassian Intelligence not approved for use by our organization.

Paul A Gagne February 26, 2025

Our Security team reviewed and discovered that Atlassian Intelligence is sending data worldwide to be processed, and it seems to be an all-or-nothing thing for each product. Our Security team said they could consider enabling it for only one project, but it has to be turned on at the product level (Jira, Confluence, etc).”

4 answers

0 votes
Sara Hekmat
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 2, 2025

Hi Paul,

I'm part of the Atlassian Jira AI team. Currently, AI controls are applied at the product level. However, we're working on implementing more granular AI enforcement at the container level. This means users will soon be able to enable or disable AI at the project level in Jira. This additional control will prevent the use of customer data from a specific Jira project with AI.

https://www.atlassian.com/wac/roadmap/cloud/AI-Access-Rule-for-Jira?search=container&p=a0000a52-c7

Regards,

Sara

0 votes
Kristian Klima
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 26, 2025

Hi @Paul A Gagne 

This may not be a plausible option for you but it is technically possible.

Within your Atlassian Organization, you can create a new Jira instance, give access to people who need to participate on the project, and activate Intelligence just on that Jira site.

0 votes
Jim Knepley - ReleaseTEAM
Atlassian Partner
February 26, 2025

Hi @Paul A Gagne and welcome to the community. I'm glad you brought that up. Rovo in particular trains an instance of the "Atlassian teamwork graph" on product data, so I always suspected that it could exist in a different region from our cloud instance. It's good to know that Atlassian Intelligence is similar, but I'm not sure that "worldwide" is accurate. From: https://www.atlassian.com/trust/atlassian-intelligence

Do Atlassian Intelligence and Rovo respect data residency?

Not at this time. If you have data residency turned on, all of your in-scope product data

will remain stored in the region you’ve selected. However, Atlassian Intelligence and Rovo

data may be stored outside of that region, specifically in the US in order to appropriately

deliver their services.

(emphasis mine)

 

 

Paul A Gagne February 28, 2025

I believe data residency is what we're looking for here. My next step would be to find out when it will be enabled for Atlassian Intelligence and how to turn it on.

0 votes
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 26, 2025

Hi Paul - Welcome to the Atlassian Community!

I am pretty sure it will never be able to be turned on for just a single project. You can open a support ticket with Atlassian to get clarification, though. 

https://support.atlassian.com/contact/#/

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events