Air Gapped Atlassian Companion Usage Issue

CAOS Enterprise Services
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December 23, 2024

I am one of my programs System Administrators and have installed an instance of Confluence on our air gapped on prem environment. My program likes to use a lot of excel and other microsoft products so I found this Atlassian Companion to try. I have installed it on my Windows machine but it is not launching. I go through the trust popup but nothing happens. I looked at the log and saw it was trying to go to update-nucleus.atlassian.com so have been using ChatGPT to update some settings to keep the product from going to the server since we are not connected to the internet. Chat told me to change the host file which I have done 

 

"127.0.0.1 update-nucleus.atlassian.com 127.0.0.1 id.atlassian.com"

Chat also told me to update/create a config.json in my  C:\Users\<YourUsername>\AppData\Roaming\Atlassian Companion\

"{ "disableUpdateCheck": true,

"telemetryEnabled": false }

I have closed and relaunced Atlassian Companion and am running out of ideas. Has anyone gotten this to work on an Air Gapped environment?

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CAOS Enterprise Services
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 23, 2024

I am on Confluence version 8.8.0. and Atlassian Companion version 2.2.0. Trying to use the Excel macro.

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