Adaptavist Survey Plugin Error when trying to access historical data

[Andreas Genth]

Hello!

We just upgraded to Confluence Version 5.6.5 and also had to buy and upgrade to Adaptavist Survey plugin Version 3.3.0. In this context we had a short time in between we got the new license when we could not access survey functionality at all.

After we installed the license for V 3.3.0, everything seems to work again, but if I try to access historical responses I always get a system error.

However, access to historical responses is important for us to be able to compare response data over time.

Any idea what we can do in order to be able to access historical data again without error?

Thanks a lot for any help and Best Regards,

Andreas Genth 

[William Zanchet [Atlassian]]

Hello Andreas,

Adaptavist has their own support channel as you can see here:

http://www.adaptavist.com/w/hosting/plugin-support/

Cheers,
WZ