A system administrator has disabled your connection to the Atlassian Marketplace server.

[Ken Kitchen]

I have installed Confluence internally and restored to our local instance from a backup of our cloud instance. I am getting the message above. Also noticed, for instance, that I couldn't update the base URL through the app; I had to go in through SQL to update it.

Found a few threads on this, such as this one:

https://answers.atlassian.com/questions/260679/a-system-administrator-has-disabled-your-connection-to-the-atlassian-marketplace-server

Any tips on how to hack my way back in to being a full administrator?

I've been messing around in the CW_ tables but no luck so far.

[Ken Kitchen · Accepted solution]

Never mind... I found my back door here:

https://confluence.atlassian.com/display/DOC/Restoring+Passwords+To+Recover+Admin+User+Rights#RestoringPasswordsToRecoverAdminUserRights-Step2.ReplaceAdministratorPassword