Maybe Confluence can have some type of OCR (optical character recognition) built in that will recognize text in images some day? This is one feature I loved about OneNote because I could screen-capture error messages instead of typing them out. This would help with finding any key words (found in images) for support purposes.
Since adopting Confluence, I have migrated my OneNote content, but the text in image has always been in the back of my mind...
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