Adding/deleting attachments in Confluence will no longer trigger an email notification

60 comments

Arkadi Avrukin
Contributor
January 25, 2023

There's a difference between someone is watching places from time to time, out of curiosity, or she/he needs to be updated every time the change has been made. In the latter case, notifications definitely required. Otherwise, ask somebody to update you, if you're interested.

Anna Lena Baumann January 26, 2023

@Arkadi Avrukin Thank you for taking the time to answer. However, unfortunately that doesn't work for us as it is not our space but we need to keep track of the changes and won't have an extra person with time to watch out for those.

I am amused by your suggestion though - do you see the irony, too? ;)

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Robert Lauriston
Contributor
January 27, 2023

Another horribly ill-conceived change by Atlassian.

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Jeanne Howe
Contributor
February 5, 2023

If Atlassian is going to push this out, and users have the option to turn this on/off in their profile, then the default setting in user profiles should be defaulted to "on". This would insure no user is impacted by this unrequested/unwanted changed. 

For those users who choose not to get these emails, they can then go in and turn it off. 

I see Confluence Cloud going down the same path as Jira where untested UI and process/code changes are pushed out to end users who are then expected to test and report back Bugs, all of which will be ignored by Atlassian. 

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Jessica Wernham
Contributor
March 10, 2023

With the February 2023 update, do these notifications include when an attachment is added to a Question in Questions for Confluence?

Danny Kosinski April 27, 2023

@Nancy Shao I've re-enabled this feature but still not receiving all updates for new uploads from some colleagues. What is the workaround to this?

As others have commented, this feature should have been left "on" by default. We rely heavily on these updates to operate efficiently across our teams.

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Mark B Wager
Contributor
April 27, 2023

THANK YOU!!! 💚💚

Steffen Vester
Contributor
May 30, 2023

@Nancy Shao can you shed light on how this new feature works with "Guests" in Confluence? We have a few guests who also got email notifications when a file was added/removed in Confluence.
But it seems they do not have the possibility to turn notifications on or off in Confluence, like a regular user.
Is this correct? And is this not intended to work with guests?
Thanks in advance

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Morgan Wang
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 5, 2023

Hi @Steffen Vester - correct, guests currently are unable to edit their notification settings at that level of detail yet. They can manage notifications today by watching and un-watching content in Confluence.

Email settings for Guests are on our feature request backlog, but due to competing priorities, we don't have a date for when this feature will be live yet.

Thank you!
Morgan

Rob Vriens
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 5, 2023

Dear @Nancy Shao ,

Thanks for the possibility to eliminate unnecessary notifications.

But why have you chosen to structurally disable notifications of new attachments, thus eliminating the possibility to receive notifications about essential page updates?

Why have you NOT chosen to extend the Watch-option with a possibility to select certain types a user does not want to receive about that page?

In fact, this is very bad news to the beautiful product Confluence actually is. It implies that when a user now adds an attachment to a page that he/she also needs to send en email to a list of users manually. Not forgetting to do it, not forgetting to add certain people, not forgetting ....
You understand what I mean.

Please repair this Confluence showstopper as soon as reasonably possible.
Thanks

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