I have a database with a field type "Page status".
I can change this status from the database interface. Eg. I can change "draft" into "to be reviewed". Wonderful.
Now I have an automation rule that says to send an email to the page owner when a status changes into "to be reviewed".
When I change the status to "to be reviewed" from the page-in-edit: the mail is sent.
When I change the status from "empty" to "to be reviewed" from the database interface: this does not act as a trigger for the automation rule. Nevertheless, the status on the page has been changed.
The audit log of the automation shows that the rule did not react. A bug? Mind that I did check: Allow rule trigger: check to allow other rule actions to trigger this rule. Only enable this if you need this rule to execute in response to another rule.
When I change the status from "validated" to "to be reviewed" -- the mail is sent. But not from 'empty field' > "To be reviewed"
Hey Filip - this is a good question, let me check with my team on how this should work.
See https://jira.atlassian.com/browse/AUTO-691
@Divya Sriram - it is a bug.
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when the database field 'status' has a value, and you delete it first (click the 'cross' to delete), and then you add the status "to be reviewed": no mail is sent
when you do not delete the value, but change it > the mail is sent
empty field > "to be reviewed": no trigger
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