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solution to change once ticket closed

Edited
Ganesh
Ganesh Jul 25, 2022

Hi team,

Is there a way to achieve below scenario?

Once ticket is closed (status changed to close) I need to make an existing field(solution = close). Kindly suggest the better solution.

We have jsu, jmwe and sprint runner addons installed in our instance.

Thanks in advance.

Best, 

Ganesh.

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Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_ Community Leader Jul 25, 2022

Hi @Ganesh ,

I think that you are referring to JIRA and not to Confluence.

Btw, at workflow level you can setup a post function that automatically set that field value on transition execution.

Fabio

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Ganesh
Ganesh Jul 28, 2022

@Fabio Racobaldo _Herzum_ Sorry for the delay response I was on PTO.

Much appreciated for taking the time writing to me.

Yeah, sorry its an error and i m referring to jira.

Thanks I have added post op and its working fine for me.

Keep support us. ThankS.

Best,

Ganesh.

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Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_ Community Leader Jul 28, 2022

Please @Ganesh mark my answer as accepted.

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