Halting subscription but retaining space

[Vineetha Menon]

Hello,

I would like to pause my Confluence subscription for an undefined period. Will doing so delete my space or would my access change to read-only?

Please advise.

Thanks,

Vineetha

[Nic Brough -Adaptavist- · Accepted solution]

If you stop paying, it will last for a week after the last payment, be inaccessible for a further three, and then permanently deleted.  So, no, you can't "pause"

[Shannon S]

Nic is correct; we permanently delete Cloud instances after payment is past due for a month.

You can have a look at my reply on the below thread that was made recently:

• Is it possible to temporarily suspend our Jira licensing?

Let us know if you have any questions about that!

Regards,

Shannon

[Vineetha Menon]

Thanks, Nic and Shannon, for your prompt responses. Appreciate it!