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Halting subscription but retaining space



I would like to pause my Confluence subscription for an undefined period. Will doing so delete my space or would my access change to read-only?

Please advise.




1 answer

1 accepted

1 vote
Answer accepted

If you stop paying, it will last for a week after the last payment, be inaccessible for a further three, and then permanently deleted.  So, no, you can't "pause"

Shannon S Atlassian Team May 31, 2018

Nic is correct; we permanently delete Cloud instances after payment is past due for a month.

You can have a look at my reply on the below thread that was made recently:

Let us know if you have any questions about that!



Thanks, Nic and Shannon, for your prompt responses. Appreciate it!

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