Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can I ensure or request my data is stored in a spefic region with my Cloud hosting ?

For compliance reasons, I want to ensure that my data resides in a specific region (say California)

With my cloud hosting of Jira/BitBucket/Confluence can i request/insist on which region my data must reside ?

1 answer

0 votes
lauren Atlassian Team Jun 04, 2019

Hi @Vinod Jayachandran ,

Thank you for reaching out.

Our platform optimizes where customer data is located based on origin of access, so we can't promise that all your data is isolated to a particular region. As an example, if the majority of users access your organization's Jira or Confluence cloud instances from Europe, then their data will be migrated to and stored in European AWS data center. Our AWS data centers for Jira Software, Jira Service Desk, and Confluence are located in regions across the United States, Germany, Ireland, Singapore, and Australia.

However, this is an offering we are currently working on - I'd love to get a better feeling for what data needs to be isolated to a particular region in order to meet your requirements. For example, would you need just primary product data stored in the U.S., or would you also need identity data and app/integration data stored here as well? 

Thank you in advance for your thoughts!

Hi Lauren or any member of the atlassian team.

This post is quite old. Is there an improved answer to this same question ?

As the users of our account are all located in France, at least in Europe, how can I be sure that our data are rightly located in AWS Europe region ?

We're using Cloud JIRA and Confluence only.

I concur with Dominique, I would like to know this also from Atlassian.

I have a client that also mandates that data cannot leave the DE regions. If Atlassian JSD cloud is AWS hosted, then that would be region eu-central-1, for example.

It seems an academic thing to do here, and with the given GDPR and amongst other compliances that are around today and in the future, it should not be tied to a certain paid Atlassian tier either. Otherwise you will see that the cloud product is no longer fit for purpose for many SME with stricter governance and for their clients that need to adhere to it.

Smaller SME etc, simply do not have the financials to buy the enterprise packages if this is where this option is leading too...

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Confluence Cloud

What's New in Confluence Cloud – July 2020 Edition

Here’s another edition of “What’s New” this month in Confluence Cloud. Quickly (and more easily) adjust permission settings We know that sometimes the layers of space permissions and page restric...

18,587 views 22 80
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you