Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

A specific user is unable to search by labels

One of our core users is unable to use the label search in Confluence Cloud. This normally is for us the most convenient way to search for pages in Confluence.

We search for a buzzword and click on the label. Then normally the search function lists all pages connected to this label. For other users this is not a problem and it shows the list of pages as usual. Only for this one specific user it shows "no related pages found".

I already checked the rights of the user and he seems to have all necessary rights. So I wonder if it might be a problem in the user's settings?

 

1 answer

0 votes

@soraa_kim-pueschel_ubitricity_com , the only other obvious possibility is that the user has some filtering set in the Search settings. There are no user-specific settings that would otherwise impact searches to my knowledge.

I apologize in advance for asking, but do you know there's no issue with spelling? Also, just for kicks, could the user try a search from a different device?

Darryl

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Confluence Cloud

Confluence Bingo Round 3!

That’s right! Grandma’s back at it again, and this time she’s brought all her friends. In honor of Team '21, this Bingo round is dedicated to all things team-related, and the prizes are no exception....

3,162 views 31 22
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you