Hi CUG Members!
As a user-led group within your organization, you can align your Atlassian Company User Group (CUG) with your organizational goals. Whether your focus is on product adoption, end-user training, or product governance, you can create impactful meetings with that strategic focus.
Why Alignment Matters
Aligning your CUG with your organizational goals ensures that your meetings and activities are not only relevant but also valuable to your members. This strategic focus fosters engagement and maximizes the benefits of your Atlassian solutions and resources.
Here are some key steps to help you easily create that alignment:
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Define your goals. Begin by collaborating with your CUG members to identify key objectives and consider these questions:
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Are you focusing on increasing product adoption within your team?
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Do you want to enhance end-user training to boost productivity?
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Or perhaps you aim to establish better product governance practices?
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Or a mixture of all of these?
Tip: Clearly defining these goals will set the foundation for your planning.
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Create key performance Indicators (KPIs): Work with your leadership team to develop relevant KPIs to help you measure success. Some examples include:
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Product Adoption: Track usage rates, feature engagement, and user feedback to gauge how well members adopt Atlassian products.
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End-User Training: Measure the number of training sessions conducted, certifications obtained, and improvements in user competency post-training.
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Product Governance: Assess compliance by outlining clear best practices for users, user access and permissions effectiveness, evaluate user training and awareness, and incident management.
Review and Reflect
Regularly review your progress against the KPIs you’ve established. Schedule quarterly or bi-annually check-ins to celebrate achievements, identify areas for improvement, and adjust your strategies as necessary. This practice not only keeps your group focused but also enhances accountability.
By aligning your CUG with clear organizational goals and measurable KPIs, you can cultivate a vibrant community that feels empowered to share knowledge and insights. Remember, every member’s contribution is valuable, and together, you can drive innovation and collaboration within your organization.
We’d love to hear your thoughts! What goals have you set for your CUG? How do you measure progress? Share your experiences and ideas in the comments below!
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