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At Your Service Badge

Laura Holton Community Leader Oct 06, 2021

Me again @Monique vdB πŸ‘‹

So I was on a roll with New to Confluence and JWM but it all came to a halt when I introduced myself on JSD, see here. Is anyone else facing similarly issues with just select badges?

On a side note I swapped to Chrome when on the Community this morning and tracking has seemed to improved all bar this little badge 😳


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Monique vdB Community Manager Oct 06, 2021

@Laura Holton I'll be honest with you, I made some mistakes in setting these up and I am fixing them. Completely human error! I will retroactively get the badges assigned too.

There's also some evidence that the "kudos stops working" issue might be related to having multiple tabs open. If you refresh a tab before taking an action, that might help! 

Laura Holton Community Leader Oct 07, 2021

It happens, probably doesn't help with us all just continuously pointing it out too πŸ˜…

So I tried that but it didn't seem to cure the problem, I'm also not sure if it's something to do with me clearing my cache? It does seem to be more stable on Chrome though, not everything goes through but it's a lot better than nothing.

Monique vdB Community Manager Oct 07, 2021

@Laura Holton all your actions are queued so it does sometimes have a slight delay, which doesn't help for troubleshooting.  It's true that Safari and iOS have been the biggest headaches. But thanks for trying the tab thing, I was hoping that would be a reliable workaround but sounds like no! 😭

Laura Holton Community Leader Oct 07, 2021

Hi @Monique vdB, That makes sense I do notice some come through quickly others pend for a little while longer. The At Your Service badge is still showing on my challenges at the moment?

Happy to test out all sorts of ideas to get it working 😊 I seem to just be the bearer of bad news between the badges and this issue. I must say Chrome has definitely been more stable for me today/yesterday so that's a positive!

Monique vdB Community Manager Oct 07, 2021

@Laura Holton reloading your tab before taking an action might be something to test. Checking the console for any error messages. Making sure you have no adblocker enabled. Maybe yelling at it? 


Like β€’ Huwen Arnone -DEISER- likes this
Laura Holton Community Leader Oct 07, 2021


  • I've tried the first one - Chrome doesn't need it and for Safari it doesn't seem to make a difference.
  • Checking the console for errors - not done yet but I'll look into it.
  • Adblockers are definitely disabled on both Chrome and Safari
  • Yelling at it... stay tuned you might even be able to hear me πŸ˜‚

I'm having the same problem for a couple of weeks now with the At Your Service and Work It Out badges (each is linked to the correspondent post.) 

  • I've tried reloading the tab first, and it doesn't work.
  • I've tried different browsers (Firefox, Edge, and Chrome), and nothing.
  • I don't have errors in the console, and I don't have adblockers.
  • Definitively I screamed at it a couple of times out of frustration πŸ˜….

@Huwen Arnone -DEISER- ah, your issue is the badge doesn't get automatically assigned when you make a standalone post. The badges are specifically for posting in the introduction threads that are linked from the challenge! But I have manually awarded you the badges for your threads. :) 

Like β€’ Huwen Arnone -DEISER- likes this

Thank you very much, @Monique vdB!! βœ”

I've probably misread something. πŸ€”

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