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where is my data???

alessandro vitari
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June 11, 2023

i reconnect bitbucket after a while and i've lost all my previous work.

3 answers

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Patrik S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 13, 2023

Hello @alessandro vitari and welcome to the Community!

I see the bitbucket account associated with the email address you posted this question was created 2 days ago, so I suspect might have tried to log in with the wrong email and ended up creating a new account.

In this case, I would suggest trying to log in with any other email you own to check if it has an existing Bitbucket account associated with it and if your repositories are present on that account.

Thank you, @alessandro vitari !

Patrik S 

0 votes
midaroh
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June 12, 2023

Did you figure this one out?  I have the same issue.  I have a free account but I have been actively using it.  My prior login was maybe a few months ago, and I have been doing git pull/push regularly.  Under the same user I don't see any repositories in that tab, and when I go projects > click project I see no repository there either.  Though I can still git pull/get.

0 votes
Nic Brough -Adaptavist-
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June 11, 2023

Welcome to the Atlassian Community!

Did you leave your Bitbucket for a long time?  And not pay the bill because you were not using it?  Atlassian will shut down accounts that are unpaid and unused (although they do send a lot of email to the owner when stuff is not active)

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