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upgrade plan error

itchomgue
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June 14, 2021

When trying to upgrade plan to standard one it fails with Something went wrong

While we check things on our end, try refreshing the page. If reloading the page doesn’t help, check our status page for known incidents or planned maintenance.

If you are still experiencing issues, our support team can be reached via StatusPage. Use the code below when reporting your issue, this will help the team look up details of what went wrong:

b0db45066aa44fea93b0a2c87099de28

1 answer

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Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 18, 2021

Hi @itchomgue  and welcome to the community.

This was due to a bug in Bitbucket Cloud that occurred on 14th June. Our engineering team has deployed a fix for this so upgrading a billing plan should be possible without issues now. Our apologies for the inconvenience this caused.

Please feel free to let me know if things are ok now and if you need anything further.

Kind regards,
Theodora

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DEPLOYMENT TYPE
CLOUD
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AUG Leaders

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