unable to login via email and password

[Jason Held]

screenshot below.

[Jason Held]

 Unfortunately those steps have not worked.       

[Fabio Racobaldo _Herzum_]

Hi @Jason Held and welcome,

please take a look to the following troubleshooting article https://confluence.atlassian.com/bbkb/we-couldn-t-log-you-in-error-message-1236932685.html#:~:text=You%20attempt%20to%20log%20in,then%20try%20logging%20in%20again.

Hope this helps,

Fabio

[Jason Held]

 Unfortunately those did not help.

[Fabio Racobaldo _Herzum_]

hey @Jason Held , try to raise a ticket to Atlassian support team https://support.atlassian.com/contact/

[Gigi GEHC]

I had an issue to login with an access so I logged with my SSO / instead of username / and my bitbucket http token instead of password.