invalid username or password on recovery codes via ssh

[Iruku Kagika]

Hey, I don't have access to my 2FA app or my recovery codes. I am trying to generate some via ssh using the command ssh git@bitbucket.org recovery_codes but I get the error Invalid username or password  yet I am sure I am using the correct password.

Kindly help please

[Anna · Accepted solution]

Are you trying to regain access back to your account? Please raise a support ticket here so we can help you with that.