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hel to bitbucket

Deleted user June 26, 2023

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2 answers

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Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 28, 2023

Hi @[deleted],

Can you please share some details about the steps that you followed when you encountered this error?

I checked the error code in our system and I see an error message "Email already registered".

I additionally see that the deletion process has been initiated for the account with the same email as your community account. Please keep in mind that when you initiate an account deletion, the account is first deactivated for 14 days. During these 14 days, you can log in to the account to cancel the deletion. If you don't, the account will be deleted after these 14 days.

It would be useful to have some info about what exactly you are trying to do that gives you this error, so we can better help you.

Kind regards,
Theodora

0 votes
Nic Brough -Adaptavist-
Rising Star
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June 26, 2023

Welcome to the Atlassian Community!

This is something that needs to go to Atlassian, after you have checked the status page for Bitbucket.

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