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Atlassian Community Hero Image Collage Permission denied (publickey)

ecjbosu I'm New Here Apr 20, 2021

I have tried for a couple of days to get two factor authentication to work.  I set up the keys as the instructions for linux say.  I set up for two factor authentication.

I try to clone using ssh I get this error.

I try to set-url origin to ssh from http and pull, I get this error.

The other long post for this question was of not help. 


1 answer

0 votes
Pamara Lim Atlassian Team Apr 21, 2021

Hi @ecjbosu 

Have you added the public key generated at your linux machine to the Bitbucket (Personal Settings>SSH Keys)?

After adding that you can verify with the command ssh -T 

ecjbosu I'm New Here Apr 22, 2021


Thank you so much for the response, I so appreciate it.  Yes, I have added the public key generated to the SSH keys, and executed ssh command.  I have done this so many times I lost count.  Add, test, delete key, generate a new key, add, test, delete, do again.

Before bitbucket had a major upgrade a year or so ago in late 2019 or early 2020, I had this working.  Moving to two factor Authentication, I can't seem to get this to work.

Pamara Lim Atlassian Team Apr 23, 2021

Hi ecjbosu,

Could you share the other long post thread link that you mentioned? Also if you could send the error logs when trying to git clone that will be helpful. You could enable verbose mode logging for git using 

GIT_SSH_COMMAND="ssh -vvv" git clone ....

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