Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

fatal: remote error: CAPTCHA required

Edited

 

hi,

 

I am using bit bucket in Windows AWS and getting below error while giving pull or push command.I don't have admistrator access. 

I have tried logging out and login again into website but still not working.

 

I am changed recently password and updated same in Credential Manager.

 

Please help me.

 

 

git.exe pull --progress -v --no-rebase "origin"

 

git: 'credential-osxkeychain' is not a git command. See 'git --help'.

fatal: remote error: CAPTCHA required

Your Bitbucket account has been locked. To unlock it and log in again you must

solve a CAPTCHA. This is typically caused by too many attempts to login with an

incorrect password. The account lock prevents your SCM client from accessing

Bitbucket and its mirrors until it is solved, even if you enter your password

correctly.

 

If you are currently logged in to Bitbucket via a browser you may need to

logout and then log back in in order to solve the CAPTCHA.

 

Visit Bitbucket at <Edited by Moderator>  for more details.

 

 

git did not exit cleanly (exit code 1) (7047 ms @ 12/23/2019 9:13:28 AM)

 

 

1 answer

0 votes
Nguyen Chau Atlassian Team Jul 22, 2020

Try using Chrome incognito: yourbitbucketdomain.com/login?auth_fallback
enter your username and password, it will prompt your captcha, enter them one more time and try pushing code again 

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Bitbucket

New improvements to user management in Bitbucket Cloud 👥

Hey Community! We’re willing to wager that quite a few of you not only use Bitbucket, but administer it too. Our team is excited to share that we’ll be releasing improvements throughout this month of...

3,734 views 10 16
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you