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cant login into the bitbucket

Artiom Lunev
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February 20, 2024



When I'm trying to login into the bitbucket, I'm getting: "We couldn’t log you in" message. Could you please check what might be the problem?





2 answers

1 vote
Theodora Boudale
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February 21, 2024

Hi Artiom and welcome to the community!

Your Bitbucket Cloud account was indeed deactivated, which is the reason for the error you were seeing (thank you @Laurie Sciutti for tagging me!).

I went ahead and reactivated the account. Can you please try logging in when you have some time and let me know if the issue is resolved?

Kind regards,

1 vote
Laurie Sciutti
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February 20, 2024

Hi @Artiom Lunev and welcome to the Community!  Your account may be inactive so you'll need Atlassian Support assistance.  Maybe @Patrik S or @Theodora Boudale can assist.

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