This question is in reference to Atlassian Documentation: Introducing Atlassian account
Had my account for A REAAALLLLYYYYY long time, don't have access to the email I've originally singed up with, now after putting in the **CORRECT** user name and password (I use Last Pass), I get some message saying that Atlassian is merging with Bitbucket or some other nonsense where it needs me to validate my email account, even I've sen't the right credentials to the site. Now I am officially locked out of my profile!!! I need my code!!!!!!
what the hell, man !bit_bucket_BS.png
What's better ? to even write this message , had to create another account, as the "support" link on the message above requires me to login. That's really great when I need the support to actually login....
Ok, so finally its working.
After I've complained here some 2 months ago (Jul 10, 2016), and seeing everyone here with the same issue, I've gave up. But then I tried to login one more time... and it didn't give me that screen to join accounts. and I could see my code, then I Quickly changed my emails to what I currently have access.
Then, I've tried to login back on this account (Atlassian) to comment on my success. I assumed, because I had to create an account in Atlassian to post the above (read op). And that email was also the one I had updated that same email on my recently accessible Bitbucket account.
Got a big REST 500.
Anyways, today it gave me the threaded "Atlassian is joining accounts" crap, and it linked correctly, so I was able to discuss it here....
Having a similar Issue Today, Something is wrong with the merge, because I already did it and login in previously.
When I try login with my username and password:
You must use your email address when authenticating with your Atlassian account.
I tried with my email and pass:
email or password incorrect
Tried Forgot your password, and change the password, when I try to login:
I already merged my accounts, if I put my username said is already in use.
Facing the same issue since last week. Can't be able to access repos, codes etc.
Just after reading your answer i click onto login at bottom of your answer which moved me to https://id.atlassian.com/login . After putting my creds up there, it said "Password exprired" .
Mailed me a link to set a new password. I have opened the link. Sets up the new password (actually the similar one i am using). Same screen opens then i put my current password and successfully synced with Atlassian account.
You can try it too.
Best of luck.
I have the same issue pretty much. I know my Bitbucket password (and can still succesfully push/pull code from the command line) but can't access my Bitbucket repo on the web because of the merge with Atlassian (I forgot my Atlassian password and the recovery address was my old company email). What are the options here, bitbucket, am I forced to create a new Bitbucket account?
I'm having the exact same issue. I enter the correct credentials which include an email that no longer exists. The system does the account merger and tells me to verify my email which I can't since it no longer exists.
Is there an official fix for this? How do I get access to my code?
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