Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements


  • Give kudos
  • My kudos


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

can no longer log in with a username

I am trying to access my account with username and password but its asking me to login with email and password instead due to which i am unable to connect my repository to eclipse as well. Please suggest.

2 answers

0 votes
Ana Retamal Atlassian Team May 29, 2018


Hi Ayush! In Bitbucket Cloud you can no longer log in using your username, you need to use your email address instead. Your Bitbucket account still has a username associated to it.

Can you elaborate a bit more on how is this preventing you from connecting to Eclipse, so we can help you find a solution?


Kind regards!


Hi. I think I am having the same problem. So "You can no longer log in with a username."when I try to log in with my user name for bitbucket, and the sourcetree keep showing invalid login if I try to log in with email or username and push towards the previous respo.  

Ana Retamal Atlassian Team Nov 01, 2018

Hi @hwang29, I'm afraid I don't understand your problem. Could you describe it again or add a screenshot to provide some more context so we can help you?

Best regards :) 


Hi @Ana Retamal ,


I am also experiencing the same problem. I cannot log in using my username which used to work before. When I used my email I cannot view my repos.

Please help.

I can't use my username to login bitbucket. "You can no longer log in with a username." I get this error after updated my Atlassian profile but I didn't update bitbucket profile and bitbucket shows me my username is same in profile settings. I should able to use my username again to login bitbucket. Now, I have a trouble with SourceTree for the username problem. My ssh is broken to auth, https is broken. What is going on? I can't do anything with my repositories.


I think login with username is removed but I can login with e-mail to Bitbucket website and I thought my problem was my username login for the crediantials which is SourceTree app Auth. to Bitbucket(Permission denied (publickey)) issue when I try to push my commits but that was the ssh key issue.

What I did to fix this as a Mac user

- Removed Outh applications in Bitbucket/Settings/ACCESS MANAGEMENT

- Removed old SSH keys in Bitbucket/Settings

- Removed my Bitbucket account in SourceTree app/Accounts

- Removed my SourceTree ssh key  ~/.ssh/yourkey ~/.ssh/

- Added my Bitbucket account and Connected in SourceTree app/Accounts with Outh

- Created a ssh key and Copied in SourceTree app/Accounts for my Bitbucket account

- Pasted it to SSH keys in Bitbucket/Settings/SECURITY

that is it.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Bitbucket

Powering DevOps with Bitbucket Server & Data Center

Hi everyone, The Cloud team recently announced 12 new DevOps features that help developers ship better code, faster   ! While we’re all excited about the new improvements to Bitbucket ...

1,897 views 0 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you