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Your push failed because the account 'peasantspring' has exceeded its user limit

周嘉钰
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I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 8, 2023

I have two private repositories, one of which has only me as a member, but when I try to push code to this repository it still prompts "remote: [ALERT] Your push failed because the account 'peasantspring' has exceeded its
remote: [ALERT] user limit and this repository is restricted to read-only access.
remote: [ALERT] To restore write access, ask an account administrator to upgrade their plan.
remote: [ALERT] For more info:
remote: [ALERT] https://confluence.atlassian.com/x/MAFgDQ
remote: ********************************************************************************
fatal: unable to access 'https://bitbucket.org/peasantspring/test.git/': The requested URL returned error: 402974a483ab03ee15b75efbb8ef2ec1e6.png
"

1 answer

0 votes
Ollie Guan
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 8, 2023

Hi @周嘉钰 ,

In addition to the number of users, have the build minutes or large file storage limits been exceeded?

 

Plan type

Price

Build minutes included
Large file storage included

Overage
protection

Free

$0 for up to 5 users

Build minutes: 50 min/month

Large file storage: 1 GB total

Not includ

Patrik S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 9, 2023

Hello @周嘉钰 ,

just adding to @Ollie Guan response, as announced in our Blog post , Bitbucket cloud has changed our billing model. In this new model, any user that is a member of a workspace, regardless of their content access is counted towards the billable users.

If you need to reduce number of users within your workspace, please go to

Workspace Settings > User Directory > use action under Activity row to remove any users that no longer need to be part of a workspace.

For workspaces on Free plan, your number of workspace members should not exceed 5.

Alternatively, you may upgrade your plan to a paid plan to be able to collaborate with a larger number of teammates. For more information please refer to

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