You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
Next: Root
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
When I connected today to my bitbucket account I realized my workspace no longer existed, which means I also lost access to all my repositories. Is there a known issue leading to such a deletion?
Hello, I deleted my workspace by mistake, so I lost all my repositories, can you help me?
G'day @SebKister
It looks like you just created a new Bitbucket account, so I wonder if you previously used a different email to log in with Bitbucket?
Generally, this happens when you have an alias email on top of your primary email and log in using your alias email redirect to create a new Bitbucket account.
I'd suggest stepping back and remembering if you have any other email address you used to log in with Bitbucket before and try to log in with Bitbucket.
Let me know how it goes.
Cheers,
Syahrul
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Syahrul,
Thanks for your answer. I actually didn't create a new account. When I access Jira I still have all my projects there but in Bitbucket everything is gone ! I deleted a workspace called BnD that I wasn't using and it seems it also deleted my main workspace (SebKister) which had around 30 repos in it :-|
Any help would be greatly appreciated.
Cheers
Sebastien
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Sebastien,
Noted, I have proceeded to create a support ticket on behalf of you to continue the investigation.
You can view your ticket at our support portal here.
Cheers,
Syahrul
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Thank you so much Syahrul for your help, the workspace and its repositories have been restored ! Kudos to the Atlassian Team !
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.