Hi @pridembm and welcome to the community.
You should be able to upgrade the plan for Bitbucket Cloud and/or change billing details without a SEN.
You can do this if you:
The SEN is visible to users who are listed as technical or billing contacts for a workspace in our licensing system, https://my.atlassian.com/.
I can see that you have opened a support ticket for this issue as well, you can request for the SEN in the support ticket and also to be added as billing and/or technical contact.
Please feel free to let me know if you have any questions.
Hi @pridembm ,
Not sure if you are using Server or Cloud, but I think this documentation is what you are looking for:
You can also read everything about managing your plan here:
Hi everyone, The Cloud team recently announced 12 new DevOps features that help developers ship better code, faster ! While we’re all excited about the new improvements to Bitbucket ...
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