Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

We need to reset a password for technical user


We have technical user with emailid: <email removed for security reasons>

The password configured for this user is not working for authentication. Since it is a technical user the recovery link option will not work. Can some support colleagues reset the password for this user and mail us the new password.

If possible share new password with this <email removed for security reasons>


Thanks and Regards,


2 answers

0 votes
Caroline R Atlassian Team Jul 27, 2021

Hi, @I333585

I couldn’t find any Bitbucket account with the email you shared with us. What I found was a Bitbucket account with this username, however, the email of this account is different. Could this be the account you are referring to?

Also, could you please clarify what you mean by "technical user" and why the recovery option wouldn’t work?

Thank you!

Kind regards,

0 votes

We have less access to your Cloud systems than you do, we're not support here in the Community.

How exactly is this user being provisioned?  Is it an Atlassian account, a google account or is it coming via Atlassian Access?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Bitbucket

Git push size limits are coming to Bitbucket Cloud starting April 4th, 2022

Beginning on April 4th, we will be implementing push limits. This means that your push cannot be completed if it is over 3.5 GB. If you do attempt to complete a push that is over 3.5 GB, it will fail...

2,170 views 2 9
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you