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We couldn’t log you in

Duy Nguyen
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 22, 2023

I would like to log in to review my old projects. Unfortunately, I am unable to log in anymore. I receive the following message:

"We couldn’t log you in You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again."

What should I do? I have already cleared the cookies. Nothing has helped.

Thank you very much.

1 answer

0 votes
Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 23, 2023

G'day Duy!

The reason you were unable to log-in is that your account has been DORMANT since 

I have just re-activated your account, please attempt to sign-in again.

Cheers!

- Ben (Bitbucket Cloud Support)

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