We couldn’t log you in

[Tomi Helevä]

No matter what browser or PC I try to log in with, this same error persists. I can log in fine to atlassian.com and I can use this same account to post this question, but I can't log in to Bitbucket.

You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

[Ben · Accepted solution]

Hey Tomi,

I have just re-enabled your workspace, I could see that it was marked as "DORMANT" due to not being logged in for a very long time.

Please attempt to log in and let me know how it goes.

Cheers!

- Ben (Bitbucket Cloud Support)

[Tomi Helevä]

Signing in worked fine, but there are two workspaces that I can't leave or manage. Not a huge problem, but some old resources that are no longer relevant.

[Ben]

Hi @Tomi Helevä 

Awesome news! As for those workspaces, it looks like your workspace membership went stale in the backend when your account was in a dormant state. I've just refreshed these in the backend which has removed those 2 workspaces you mentioned from your account :)

Cheers!

- Ben (Bitbucket Cloud Support)

[hats]

This is happening also with my account. I cant log in with my account.

[Ben]

@hats Done! :)

[aparra]

I have the same problem..

[Ben]

Hi @aparra 

I can't see any accounts linked to the email you have logged this question with that are de-activated, can you try to load Bitbucket in a different browser or with cache cleared?

Cheers!

- Ben (Bitbucket Cloud Support)