Warning During Upgrade from Bitbucket 8.17.0 to 9.3.2: "Your current database version won't be suppo

[Ivaylo Yonev]

Hi everyone, I’m in the process of upgrading my on-premise Bitbucket instance from version 8.17.0 (released on 08/01/2024) to Bitbucket 9.3.2. However, I’ve encountered a warning during the upgrade process: "Your current database version won't be supported. Learn more." I'm currently using PostgreSQL 16 as the database backend, and I’m puzzled as to why I’m receiving this warning, given that PostgreSQL 16 is a supported version. Could anyone clarify: 1. Why I’m seeing this warning with PostgreSQL 16, even though it seems to be a supported version for Bitbucket 9.3.2? 2. Is it possible to directly upgrade from Bitbucket 8.17.0 to 9.3.2 without encountering any database compatibility or

other issues?

[Mahesh Shinde]

Hi @Ivaylo Yonev

You can check if glibc version to 2.28 or later at system OS that could be reason for a getting this kind of warning. You can check the supported platform: https://confluence.atlassian.com/bitbucketserver093/supported-platforms-1472432121.html

Regards,

Mahesh Shinde

[Ivaylo Yonev]

Thank you for your response. Unfortunately, the issue does not seem to be related to the glibc version, as my system is running version 2.36.9, which exceeds the required version of 2.7+. I would appreciate any further guidance to help resolve this matter.

[Mahesh Shinde]

Hi @Ivaylo Yonev

Can you tell us that the application is connected to the Database and running proerly?

Is it possible for you to get the application logs while doing upgrade activity?

Regards,

Mahesh Shinde

[Aman Shrivastava]

Hi @Ivaylo Yonev

Postgres 16 is compatible with both Bitbucket 8.17 and Bitbucket 9.3. If you encounter the error message "Your current database version won't be supported. Learn more." on the Plan your upgrade page, it is likely due to bug BSERV-13089.

Since the Postgres 16 is included in the supported platforms page for version 9.3, there should be no compatibility issues.

For your second question, you should verify the supported platforms page to ensure that all currently used components in Bitbucket 8.17, including Git, Java, and search, are compatible with Bitbucket 9.3. If any components are not compatible, you will need to upgrade them. Refer to the Bitbucket Data Center upgrade guide for detailed steps on the upgrade process. Make sure to test the upgrade in a testing environment before implementing it in production.

Regards,
Aman