You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
There's new user joined company and I invited him as what I did before. However, this time the new user hasn't received anything. I tried to resend in user management tab for several times, and he carefully checked all the mail boxes, there's no invitation mail.
Kindly please check on your end if the user is blocked here's his email address:
<email address edited out by Atlassian>
Hi @Arnie Rojales , welcome to the Community.
I've checked our mail service logs and that email address was on a block list, due to our mail service receiving this error:
550: 550 5.1.1 ...@... Email address could not be found, or was misspelled (G8)
This typically happens if the Bitbucket invitation was sent before the new user's mailbox was completely ready to receive mail. The error is now cleared, and re-sending the invitation should work properly now.
Daniel | Atlassian Team