Unable to login

dawm April 28, 2023

Keep getting the "We couldn’t log you in" error. Any solutions other than waiting for someone on the atlassian team to fix my account?

2 answers

0 votes
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 1, 2023

Hi @dawm and welcome to the community!

Your Bitbucket Cloud account was indeed deactivated. I went ahead and reactivated it, so you should be able to log in now.

Kind regards,
Theodora

0 votes
Baskar Annamalai April 28, 2023

Hi @dawm

It seems like your Bitbucket Cloud account might be deactivated if it is not being maintained for an extended period. Best to reach out to Atlassian Support to reactivate your account. 

Best regards,
Baskar Annamalai
ServiceRocket.

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