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Unable to login to bitbucket

Konstantinos Kokkorogiannis October 19, 2022

Hi there

i am getting following error when login to bit bucket account.


"You may run into this issue when you use specific browsers or add-ons that hide the referer header for and other Atlassian sites. Check for these and then try logging in again."




2 answers

1 vote
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 21, 2022

Hi Konstantinos,

Your Bitbucket Cloud account was indeed deactivated, I went ahead and reactivated it.

Please feel free to let me know if you are able to log in now.

Kind regards,

0 votes
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 19, 2022

Hi @Konstantinos Kokkorogiannis 

Did you try logging in from an incognito/private window?

Konstantinos Kokkorogiannis October 19, 2022

Hi Alex, 

I tried from private/incognito from chrome. 

I tried emptying all cache/local storage/session storage/cookies for that domain

I also tried completely different browser. 

No luck

Note: Haven't used the account in many many many years (could be deactivated or in an inactive state).

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