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Unable to login Bitbucket - We couldn’t log you in

Oscar Domingo
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 2, 2024

Hi Atlassian community,

After I logged into Bitbucket I got this message:

"You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again. "

Tried with several browsers and operating systems, with no luck, could you advise?

Thanks!

Oscar.

1 answer

1 vote
Patrik S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 2, 2024

Hello @Oscar Domingo Ramos , and welcome to the Community!

Checking internally I see your account was flagged as Inactive due to along period with no activity. 

I went ahead and set your account to active again, so you should be able to login as usual.

In case you are still facing any issues to login, let us know so we can assist you further :)

Thank you, @Oscar Domingo Ramos !

Patrik S

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